Product Questions

How do I access the sleep timer for the Quick Keys on my Pen Display 24?
Accessing the sleep timers for your Quick Keys with the Pen Display 24 is an easy task. First, you will want to make sure that Quick Keys are turned on...
Wed, Apr 5, 2023 at 12:26 PM
Can I Pan/Scroll with my Pen?
Yes, you can set up a Pan/Scroll function on your Xencelabs Pens.  This feature is available for both the Windows and Mac platforms and can be activated...
Thu, Apr 6, 2023 at 3:59 PM
Can I turn off driver update notifications?
You can now do this on both the Windows and macOS platforms.  You will need to use the Windows driver 1.3.0-33 or the macOS driver 1.3.-43 or earlier.  ...
Thu, Apr 6, 2023 at 4:36 PM
How can I optimize my Quick Keys for my workflow?
We are always looking for ways to move through our work more effectively. Optimizing your Quick Keys is a great way to help supercharge your workflow. I hav...
Thu, Apr 6, 2023 at 5:38 PM
How do I redeem my Rebelle 6 or Rebelle 6 Pro software?
Once you have made the purchase of a qualifying product from the Xencelabs eStore, you will receive an Escape Motion Rebelle 6 or Rebelle 6 Pro license key....
Fri, May 5, 2023 at 2:46 PM
How do I install my Rebelle 6 Edu Software?
Thank you for purchasing Rebelle 6 Software or Volume Licenses for yourself or your school! Escape Motions offers two types of licenses for schools and ...
Tue, May 23, 2023 at 10:26 AM
Will my bracelet or ring scratch the surface of my tablet?
Yes, you want to be very careful when wearing jewelry when you are using your Pen Tablet or Pen Display. Any metal that rubs against the surface of either t...
Wed, May 17, 2023 at 4:37 PM
How do I use two mouse clicks at the same time?
The Xencelabs driver team has created the ability to allow you to select two or more Mouse clicks to be used at the same time, along with adding the use of ...
Thu, May 18, 2023 at 1:28 PM
Can I open Windows File Explorer with my Quick Keys?
Yes, you can. And if you do not have the Quick Keys, you can assign the function to the Pen button or one of the buttons at the top center of your Pen Table...
Thu, May 18, 2023 at 1:52 PM
What is the correct way to hold my pen when drawing?
That is a great question, and I suggest starting off holding the pen using the below suggestions.  Once you are comfortable with that, explore different...
Mon, May 22, 2023 at 5:14 PM