Xencelabs Technologies Ltd.

Driver Questions 50

• How do I install the Xencelabs Driver for Windows 10/11?
• How do I install the Xencelabs Driver on my macOS?
• Does my Pen Tablet work with Linux?
• Wacom Users
• Is your driver compatible with Windows 10 LTSC?

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Product Questions 208

• Does the Tablet driver come on a disk?
• Can I secure my Pen and Tablet with a security lock?
• When I hold my pen stationary on the tablet for a second or more, a circle is formed around the tip position. What is happening?
• Can I return my order for a credit?
• How do I clean and disinfect my tablet?

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Bluetooth Connection 7

• The Wireless connection on my Pen Tablet is not working, how do I connect it?
• Can I pair my Tablet or Quick Keys to a different Xencelabs Wireless Dongle?
• How do I pair my Tablet or Quick Key to a new Dongle?
• Can my tablet use my computers Bluetooth connection?
• Why is my "Pair Device to Dongle" selection grayed out?

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Shipping FAQs 3

• Can I expedite the shipping of my order?
• How long does it take to ship my order?
• Can I cancel my order?

Pen Displays 1

• Does the Pen Display 24 use DC or PWM to adjust brightness?

Pen Tablets 0

Windows 7

• Do you support 32 bit operating systems?
• What is Windows Ink?
• I'm not able to highlight text with my pen in Windows, why?
• Can I set a button on my Quick Keys to open an .exe file?
• How can I setup OBS to start when I press a button on my Quick Keys?

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macOS 0

In Applications 12

• Why do I not have pen pressure in Adobe PS on my Windows computer?
• I'm having issues drawing in Clip Studio Paint on Windows 10, how do I fix it?
• Clip Studio Paint issues with my Eraser not working, how do I fix it?
• How do I fix the Right Click not working in Krtia?
• How do I set Pen Pressure in GIMP?

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In Driver 4

• Can I adjust my pen pressure?
• How Many Levels for Pen Pressure does the Xencelabs Pens Have?
• Can I adjust the speed of the Dial on my Quick Keys?
• Is the Xencelabs driver compatible with Apple Sonoma - 14.0?

macOS 5

• Is my Mac operating system compatible with your driver?
• My Tablet is not working on my Mac, how do I fix it?
• macOS Keyboard layout selections
• Can I use Sidecar with your products?
• How do I remove the Xencelabs Settings panel from the dock on MacOS?

Windows 2

• How do I Stop and then Restart the Xencelabs service in Windows 10?
• How do I turn off the On-Screen Touch Keyboard?

Linux 0

Company information 1

• Is Xencelabs affiliated with XP-Pens?

Account Questions 1

• Changing account details