Xencelabs Technologies Ltd.
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Why do I not have pen pressure in Adobe PS on my Windows computer?
How do I clean and disinfect my tablet?
How do I disinfect my tablet from the COVID-19 Virus
Experiencing issues - Older Driver Versions
Does the Tablet driver come on a disk?
Do I need an internet connection to install the tablet driver?
Can the Xencelabs Pen Tablet be used to draw in Adobe PS?
My tablet arrived damaged, what is the process to have it replaced?
How long does the battery last in the Quick Keys?
See all 41 articles
Will the Xencelabs Pen and Tablet work with my Mac OS 10.12?
Does my Pen and Tablet work with Linux?
Is your driver compatible with Windows 10 LTSC?
Can I Save my Custom Tablet Settings?
How do I restore my Preference Settings that I saved?
See all 6 articles
The Wireless connection on my Pen Tablet is not working, how do I connect it?
I'm not able to connect my Quick Keys wirelessly?
Changing account details
Is Xencelabs affiliated with XP-Pens?
When I hold my pen stationary on the tablet for a second or more, a circle is formed around the tip position. What is happening?
Is my warranty valid if my tablet has liquid damage?
See all 17 articles
How long will the delivery take?
Is the delivery time flexible?
I have not received my order yet?
How do I Stop and then Restart the Xencelabs service in Windows 10?
Getting started with us
Can I return my order for a credit?
Orders and refunds
How can I get a copy of my invoice?
Has my order shipped yet?
How do I return my order?
Can I over-install the Xencelabs driver?
Driver install for Mac
Driver Install for Windows 10
Is my Mac operating system compatible with your driver?
My Tablet is not working on my Mac, how do I fix it?
See all 6 articles
Pen Tablet Medium
Can I secure my Pen and Tablet with a security lock?
I have a Wacom pen, will it work on my Xencelabs Pen and Tablet?
Can I change when my Pen and Tablet goes to sleep?
How long does the battery on my Tablet last?
Can the packaging be recycled from my Xencelabs product?
See all 25 articles
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