Xencelabs Technologies Ltd.
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Knowledge base
Driver Questions
Driver Questions
33
How do I install the Xencelabs Driver for for Windows 10?
How do I install the Xencelabs Driver on my macOS?
Does my Pen Tablet work with Linux?
Wacom Users
Is your driver compatible with Windows 10 LTSC?
View all 33
Product Questions
Product Questions
101
Does the Tablet driver come on a disk?
Can I secure my Pen and Tablet with a security lock?
Can I return my order for a credit?
Do I need an internet connection to install the tablet driver?
How do I clean and disinfect my tablet?
View all 101
Bluetooth Connection
7
The Wireless connection on my Pen Tablet is not working, how do I connect it?
Can I pair my Tablet or Quick Keys to a different Xencelabs Wireless Dongle?
How do I pair my Tablet or Quick Key to a new Dongle?
Can my tablet use my computers Bluetooth connection?
Why is my "Pair Device to Dongle" selection grayed out?
View all 7
Shipping Questions
Shipping FAQs
0
Compatibility Questions
Windows
6
Do you support 32 bit operating systems?
What is Windows Ink?
I'm not able to highlight text with my pen in Windows, why?
Can I set a button on my Quick Keys to open and .exe file?
How can I setup OBS to start when I press a button on my Quick Keys?
View all 6
macOS
0
Pen Pressure Questions
In Applications
6
Why do I not have pen pressure in Adobe PS on my Windows computer?
I'm having issues drawing in Clip Studio Paint on Windows 10, how do I fix it?
Clip Studio Paint issues with my Eraser not working, how do I fix it?
How do I fix the Right Click not working in Kartia?
How do I set Pen Pressure in GIMP?
View all 6
In Driver
3
Can I adjust my pen pressure?
How Many Levels for Pen Pressure does the Xencelabs Pens Have?
Can I adjust the speed of the Dial on my Quick Keys?
Operating System Questions
macOS
4
Is my Mac operating system compatible with your driver?
My Tablet is not working on my Mac, how do I fix it?
macOS Keyboard layout selections
Do I need to reset the Screen Area Mapping after I disconnect Sidecar from my Mac?
Windows
2
How do I Stop and then Restart the Xencelabs service in Windows 10?
How do I turn off the On-Screen Touch Keyboard?
Linux
0
Other
Company information
2
Is Xencelabs affiliated with XP-Pens?
Is Xencelabs part of Hanvon Ugee?
Account Questions
1
Changing account details
Community forums
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Xencelabs Technologies Ltd. Forums
Announcements
4
What do you love to draw or paint digitally?
Posted by
Mike McBride
,
8 months ago
Last Reply
by Eryck
2 months ago
What software are you using with your XenceLabs tablet?
Posted by
Mike McBride
,
12 months ago
Last Reply
by Ian Lycett
4 months ago
Xencelabs is looking for a few people to test a Display interface and a Display Matching Wizard.
Posted by
Mike McBride
,
5 months ago
Last Reply
by Mike McBride
5 months ago
See all 4 topics
Feature Requests
31
Quick Keys, Linux, App recognition
Posted by
Rob Gordon
,
21 days ago
Last Reply
by Rob Gordon
14 days ago
Fast rearrange Buttons on Quick Keys
Posted by
AW
,
3 months ago
Last Reply
by Mike McBride
20 days ago
Bug: can't click on several Illustrator palettes when they are in List mode.
Posted by
Margaret Trauth
,
about 1 month ago
Last Reply
by Mike McBride
22 days ago
See all 31 topics
Tips and Tricks
10
Volume Control
Posted by
Trevor Matthews
,
17 days ago
Last Reply
by Mike McBride
15 days ago
How to enter text on quickkeys remote
Posted by
Dennis Palmer
,
about 1 month ago
Last Reply
by Mike McBride
21 days ago
Wacom KP501E2 Grip Pen compatibility
Posted by
Oscardiez83
,
about 1 month ago
Last Reply
by Mike McBride
about 1 month ago
See all 10 topics
Help Desk Software
by Freshdesk Support Desk