Product Questions
The Xencelabs Quick Keys is designed to work with the Xencelabs line of products and needs to have the Xencelabs Driver installed to work. With that sai...
Tue, May 16, 2023 at 9:19 PM
Yes, it will work well, and you can go into the Xencelabs Preferences and customize how the pen performs for you in Microsoft Word.
Thu, Jan 14, 2021 at 3:38 PM
No, the surface cannot be replaced. In most cases, a scratch on the surface of your tablet is not covered under the manufacture's warranty. Please ...
Sat, Jan 16, 2021 at 9:42 AM
This is the warranty card that you receive when you purchase a Xencelabs product.
Tue, Mar 16, 2021 at 3:49 PM
Yes, the Xencelabs Driver is desinged to work work with Microsoft Windows 7/10/11. Xencelabs Driver download page: https://www.xencelabs.com/us/support...
Tue, Nov 15, 2022 at 4:07 PM
No, the Pen and Tablet is designed to be used without a Surface Protector. The surface of the Pen and Tablet is designed for professional use every day. ...
Mon, Apr 26, 2021 at 11:54 AM
No, you will need to use it with a fully installed macOS that is macOS 10.14 or newer.
Mon, Nov 14, 2022 at 7:29 AM
There are three sets of light on the tablet. The first set you will see once you plug in the tablet. They are the four crop marks to the active area of...
Sat, Jan 16, 2021 at 10:08 AM
Yes, from the Xenceslabs Settings application, you can set the tablet's active area to all or a portion of the tablet to meet your needs. You wil...
Wed, Feb 24, 2021 at 3:40 PM
The LED lights on the top of the Quick Keys shows what each key is set up for. The two lights below the Xencelabs logo are for; Power and Wireless conne...
Sun, Jan 17, 2021 at 9:02 PM