Product Questions

Does my pen need to be charged´╝č
No, your pen receives a charge (via EMR) from the tablet when it comes into proximity with it.  The proximity area is about 1/4 to 1/2 inch above the tablet...
Sat, Jan 16, 2021 at 10:57 AM
Does the Xencelabs Pen Tablet have a Bluetooth connection?
Yes, it has a private Bluetooth connection, and it will need to be used with the Bluetooth dongle that comes with the tablet. The Bluetooth dongle will need...
Thu, Jan 14, 2021 at 4:02 PM
Can you customize the buttons on the pen?
Yes, you will need to open the Xencelabs Settings Panel by pressing the left button on the tablet's top center button set. Once the Settings Panel is o...
Fri, Feb 12, 2021 at 8:27 AM
Does the USB cable come with the tablet?
Yes, it comes with a USB-A to USB-C cable and an adapter to go from a USB-A to a USB-C port.
Thu, Jan 14, 2021 at 4:06 PM
Does the Xencelabs Pen and Tablet work with Paint Tool SAI?
Yes, it will. Please note that Paint Tool SAI is an open-source application. If the updates to it are not done correctly, the pen and tablet might not work ...
Fri, Jan 15, 2021 at 5:26 AM
Will the Xencelabs Pen and Tablet work for home schooling?
Yes, Xencelabs Pen Tablet can be used as a tool for homeschooling. Our products will work with just about any application you can download and install on yo...
Fri, Jan 15, 2021 at 5:35 AM
Does the Pen Tablet come with everything I need to start drawing digitally?
Yes, you will need to have an internet connection, to download the driver. Once downloaded, you will have everything to begin using your Pen Tablet. The...
Fri, Jan 15, 2021 at 5:38 AM
Does the Xencelabs Pen Tablet come with a warranty, and if it does, how long is it?
The Xencelabs Pen Tablet comes with a two-year limited warranty for manufacture related issues. The warranty is good for the original purchaser of the table...
Fri, Jan 15, 2021 at 5:40 AM
Does the Pen Tablet work with ArtRage?
Yes, it works with ArtRage well.
Fri, Jan 15, 2021 at 5:52 AM
Can I use this as a Trackpad?
Yes. The tablet has no touch capability, but you can use either the 3-Button or the Thin pen to move the cursor and navigate your computer's files and ...
Sun, Jan 17, 2021 at 9:05 PM