The settings program has a section that allows you to make custom changes to many aspects of your Quick Keys, and Pen Tablet if you have that Xencelabs device also. 


One of the custom settings you can make is to the Brightness of the OLED display. There are four selections to choose from; 


  • Off
  • Dim
  • Medium
  • Bright


The instructions below will walk you through customizing the brightness level of your Quick Keys. 



The first step is to have the customer open the Setting program and [1] and select the Quick Keys from the left-hand navigation pane.



The first step is to have the customer open the Setting program and [1] and select the Quick Keys from the left-hand navigation pane.



If the Bright selection is checked, but the OLED display is either off or not bright, or not adjustable. 

 

Please reach out to the Customer Care team for help. 

 

You can send an email to Online.support@xencelabs.com or visit support.xencelabs.com.