Xencelabs Technologies Ltd.

Your Xencelabs tablet comes with a USB-A connection on the computer side and a USB-C connection on the tablet side.  If your computer does not have a US...

The battery in the Quick Keys, once fully charged, will last 52 hours. When charging the Quick Keys, it is recommended that you connect it to your compute...

With a full charge, the battery on your Pen and Tablet should last you up to 16 hours. Once the battery is fully drained, it will take 2 to 3 hours to fully...

Yes, almost all the packaging that your Xencelabs tablet comes in is recyclable. 

Whether from a beverage spilling on the tablet or other forms of liquid getting into the tablet, it is not a manufacturing defect and is not covered under w...

No, once your tablet or display has been opened or taken apart, it is no longer covered under warranty. Opening your tablet can lead to your tablet or displ...

No, there is no battery in the pen. The pen is powered by the tablet when it comes into proximity (closeness to the tablet)  with the tablet.  This makes th...

The tablet you purchased will be warranted within the region that it was purchased. Regardless of where you are and where the tablet was purchased, we s...

Yes, you will receive 10 extra nibs with the Xencelabs Pen and Tablet.  Six are hard black nibs, and four are hard felt nibs. They are stored on the lid of ...

To reset your tablets custom options back to the default settings, open the Settings Application, select Preferences, on the bottom left select Reset To...