Product Questions

What are the features of my Pen Tablet?
This article will walk you through understanding your Pen Tablet's different features and help you understand the terminology for when you are ready to ...
Thu, May 11, 2023 at 5:58 PM
How do I customize my Pen Tablet?
Once you have become familiar with using your Pen Tablet and want to explore your options in customizing it to meet your needs and workflow, the below instr...
Wed, Dec 28, 2022 at 12:37 PM
Can I purhcase a second wireless dongle and use my Pen Tablet or Quick Keys on two compmuters?
Yes, you can, but you will need to pair the Pen Tablet or Quick Keys each time you move to a different computer.  This is because when you pair the Xenc...
Fri, Dec 30, 2022 at 10:36 AM
Where can I find the Serial number on my Quick Keys?
On specific Quick Keys, there is a button combination you can perform which includes the dial button, set switch button, and the power switch.  While ho...
Thu, Feb 9, 2023 at 9:04 AM
On my Mac, can I open Siri using my Quick Keys?
Yes, there is a function selection that will allow you to activate Siri on your mac using a button on your Quick Keys. To start, you must open the Setti...
Tue, Feb 21, 2023 at 9:31 AM
Why has the cursor on my Windows computer changed to a small dot?
When you see a small dot as your cursor on the screen, when you have your Pen Tablet connected, that is the default Microsoft pen cursor.  It is telling...
Fri, Feb 24, 2023 at 1:09 PM
Can I open a weblink (URL) using a button on my Quick Keys?
At this time, this is only a Windows 10/11 solution:  You can, but it will require creating and using a .bat file. The steps below will walk you through...
Mon, Mar 6, 2023 at 1:32 PM
What is Precision Mode and how does it work?
Precision mode lets you slow your brush strike and make a more controlled stroke in a defined area.  Why would you want to use this? Adding fine detail ...
Fri, Feb 24, 2023 at 4:45 PM
What is Virtual Tablet On/Off and how do I use ?
Virtual Tablet On/Off is a setting that can be assigned to a button on your pens, Quick Keys, or display. It is similar to the Switch Display setting in t...
Mon, Apr 24, 2023 at 8:59 AM
Why are some displays much bigger than others when using the Virtual Tablet?
The Virtual Tablet dialog box showing the representation of the displays that are connected to your computer will be smaller or larger depending on their ph...
Thu, Mar 23, 2023 at 1:15 PM