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V2 Pen

Hi
I have the Xencelabs Pen Tablet Medium with the V1 pen, the Pen Tablet Small with the V1 Pen and now i have the Ped Display 16 with the V2 pens.
I just saw that now we can use the V2 pen on all tablets, but some how my V2 pens just work on the Pen display and not on the Pen Teblets.
Is there something that i must do to make them work with the pen tablets?


Thanks for the post, great question!


For your Pen Tablet pens to be compatible with your Pen Display, they need to be from a V2 tablet. You can identify a V2 pen by the yellow Xencelabs logo located just below the eraser. In contrast, first-generation (V1) pens feature a black Xencelabs logo in the same spot.


Additionally, you can confirm the version by checking the serial number on your Pen Tablet. V1 devices will include “V1” in the serial number, while V2 devices will show “V2.”


Link to an FAQ that shows the difference: https://solutions.xencelabs.com/en/support/solutions/articles/67000745457-how-do-i-know-if-my-pen-tablet-is-a-v2-

thank you for the reply
I have a V2 pen, that came with my Pen Display 16, and this pen doesn't work on my small and medium pen tablets that came with the V1 pen.
The pen that came with the pen Display 16 has the yellow logo and its supposed to be the V2

That is correct. The Pen Tablet pen you have are the first-generation Pens and then will only work on the first-generation Pen Tablets, not the Pen Displays. 


As you pointed out; the first-generation pen has the black Xencelabs logo below the eraser. The v2 pen that work with the Pen Displays and the v2 Tablets will have the yellow logo below the eraser. 

i think im not explaining correctly
I have them both, the V2 and the V1 pens
i want to use the V2 pen that came with my Pen Dysplay 16 on my pen tablets, but its not working

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