Product Questions
That is a great question and one we are asked a lot. There are good ways and better ways to connect your Xencelabs devices to your computer. This appli...
Thu, Aug 17, 2023 at 3:25 PM
Yes, Xencelabs has created an application to test your Pen Tablet to ensure it works correctly. And it is communicating with your pens. It is called the Dia...
Mon, Apr 11, 2022 at 5:58 PM
I have customized my Pen Tablet, Pens, or Quick Keys, and it is not working the way I thought it would? Is there an easy way to reset the Device I customize...
Tue, May 14, 2024 at 10:40 AM
Creating a combination keystroke using the Windows Key+ another key is possible. In this example, we are going to assign the Windows Key + H to a Quick Keys...
Fri, May 13, 2022 at 10:07 AM
Yes, at this time SuperDisplay and the Xencelabs Settings panel are not compatible. This will only affect users on the Windows platform using SuperDisp...
Fri, Aug 11, 2023 at 9:01 AM
Adding two control keys and another keyboard keystroke can be done, it is tricky, but it can be done. And Yes, the Driver team is working on making it an ea...
Thu, Sep 12, 2024 at 12:36 PM
First, I would like to apologize that you received your order and it was damaged. Please reach out to Customer Care using the email address OnlineSuppo...
Tue, Jun 7, 2022 at 4:25 PM
The settings program has a section that allows you to make custom changes to many aspects of your Quick Keys, and Pen Tablet if you have that Xencelabs devi...
Tue, Jun 14, 2022 at 11:04 PM
Yes, the Quick Keys OLED can be Dimmed or adjusted. The Quick Keys out of the box has the OLED brightness set at Bright. There are three states to the brigh...
Mon, Jun 20, 2022 at 12:18 PM
Yes, you can use the Dial on your Quick Keys to adjust the volume on your macOS Up or Down. You will first need to add the volume control to one of the ...
Mon, Oct 17, 2022 at 10:56 AM