Xencelabs Technologies Ltd.
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Knowledge base
Driver Questions
Driver Questions
50
How do I install the Xencelabs Driver for Windows 10/11?
How do I install the Xencelabs Driver on my macOS?
Does my Pen Tablet work with Linux?
Wacom Users
Is your driver compatible with Windows 10 LTSC?
View all 50
Product Questions
Product Questions
208
Does the Tablet driver come on a disk?
Can I secure my Pen and Tablet with a security lock?
When I hold my pen stationary on the tablet for a second or more, a circle is formed around the tip position. What is happening?
Can I return my order for a credit?
How do I clean and disinfect my tablet?
View all 208
Bluetooth Connection
7
The Wireless connection on my Pen Tablet is not working, how do I connect it?
Can I pair my Tablet or Quick Keys to a different Xencelabs Wireless Dongle?
How do I pair my Tablet or Quick Key to a new Dongle?
Can my tablet use my computers Bluetooth connection?
Why is my "Pair Device to Dongle" selection grayed out?
View all 7
Shipping Questions
Shipping FAQs
3
Can I expedite the shipping of my order?
How long does it take to ship my order?
Can I cancel my order?
Pen Displays
Pen Displays
1
Does the Pen Display 24 use DC or PWM to adjust brightness?
Pen Tablets
Pen Tablets
0
Compatibility Questions
Windows
7
Do you support 32 bit operating systems?
What is Windows Ink?
I'm not able to highlight text with my pen in Windows, why?
Can I set a button on my Quick Keys to open an .exe file?
How can I setup OBS to start when I press a button on my Quick Keys?
View all 7
macOS
0
Pen Pressure Questions
In Applications
12
Why do I not have pen pressure in Adobe PS on my Windows computer?
I'm having issues drawing in Clip Studio Paint on Windows 10, how do I fix it?
Clip Studio Paint issues with my Eraser not working, how do I fix it?
How do I fix the Right Click not working in Krtia?
How do I set Pen Pressure in GIMP?
View all 12
In Driver
4
Can I adjust my pen pressure?
How Many Levels for Pen Pressure does the Xencelabs Pens Have?
Can I adjust the speed of the Dial on my Quick Keys?
Is the Xencelabs driver compatible with Apple Sonoma - 14.0?
Operating System Questions
macOS
5
Is my Mac operating system compatible with your driver?
My Tablet is not working on my Mac, how do I fix it?
macOS Keyboard layout selections
Can I use Sidecar with your products?
How do I remove the Xencelabs Settings panel from the dock on MacOS?
Windows
2
How do I Stop and then Restart the Xencelabs service in Windows 10?
How do I turn off the On-Screen Touch Keyboard?
Linux
0
Other
Company information
1
Is Xencelabs affiliated with XP-Pens?
Account Questions
1
Changing account details
Community forums
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Xencelabs Technologies Ltd. Forums
Announcements
9
How many of you would like to see a Pen Stand included with our Pen Tablets?
Posted by
Mike McBride
,
8 months ago
Last Reply
by Mike McBride
3 months ago
What software are you using with your XenceLabs tablet?
Posted by
Mike McBride
,
over 3 years ago
Last Reply
by Mike McBride
2 months ago
Micky Mouse plug or Duck Bill Plug – what is your preference for a portable display?
Posted by
Mike McBride
,
over 1 year ago
Last Reply
by Mike McBride
7 months ago
See all 9 topics
Feature Requests
71
Hold and Tap for right click
Posted by
Brandon Jackson
,
over 3 years ago
Last Reply
by Mike McBride
1 day ago
Volume up/down Play Media Buttons
Posted by
Jason Bethune
,
21 days ago
Last Reply
by Mike McBride
19 days ago
Quick Keys Clip
Posted by
Trevor Dennis
,
about 2 months ago
Last Reply
by Trevor Dennis
about 1 month ago
See all 71 topics
Tips and Tricks
24
Lightroom/Capture One Sliders with quick keys dial
Posted by
Brian Rolfe
,
19 days ago
Last Reply
by Brian Rolfe
2 days ago
Setups for Photoshop and Lightroom on PC
Posted by
Laurie Wahlig
,
11 months ago
Last Reply
by Mike McBride
2 days ago
Quick Keys is Unresponsive
Posted by
Mori
,
about 2 years ago
Last Reply
by Mike McBride
2 days ago
See all 24 topics
